A significant shift is underway in the UK’s betting and gaming landscape as Michael Dugher steps down as Chair of the Betting and Gaming Council (BGC). After six years at the helm, a period marked by substantial industry transformation, Dugher is embarking on a new challenge as Head of the UK Public Affairs Practice at Brunswick Group.
Dugher’s departure is immediate, yet his legacy within the BGC is profound. He wasn’t simply a chairman; he was the architect of the organization itself, uniting previously disparate sectors – land-based casinos, high-street bookmakers, and online gaming operators – under a single banner. This consolidation was a pivotal moment for the industry, creating a unified voice during a time of intense scrutiny.
His leadership proved crucial during the Government’s comprehensive review of the Gambling Act. The resulting 2023 White Paper, representing the most significant regulatory overhaul in a generation, was navigated skillfully under his guidance. Dugher fostered close working relationships with the Gambling Commission and other key stakeholders, shaping the debate and advocating for a balanced approach.
Beyond navigating legislative hurdles, Dugher spearheaded a commitment to safer gambling. Under his direction, the BGC implemented twenty new safer-gambling codes, encompassing one hundred distinct standards. This proactive approach demonstrated a genuine desire to raise industry standards and prioritize player protection.
Dugher reflects on his time with immense pride, emphasizing the collaborative spirit and dedication of his colleagues. He championed an industry that provides livelihoods for tens of thousands across the UK, while also directing significant funds towards vital causes, particularly those supporting racing and the armed forces – passions close to his heart.
He acknowledges the challenges faced, noting a growing disconnect between the industry and political representation. Dugher believes the BGC successfully navigated a complex review process, avoiding overly restrictive measures proposed by those advocating for prohibition. The resulting framework, while not without its complexities, aimed to protect jobs, encourage growth, and maintain customer safety within a regulated environment.
A key concern Dugher highlights is the escalating threat of the unregulated online black market. He warns that the approach he championed – embracing change and engaging constructively with regulators – is increasingly at risk as harmful gambling migrates to these illicit platforms.
Grainne Hurst, the BGC’s chief executive, lauded Dugher’s impact, emphasizing his clarity of purpose and trusted relationships with policymakers. She credits him with establishing the BGC as a credible standards body, fostering unity and a shared commitment to responsible gaming.
Ian Proctor, chairman of Flutter UK & Ireland, echoed Hurst’s sentiments, praising Dugher’s tireless efforts and invaluable judgment during a period of significant policy change. His contributions were instrumental in fostering constructive dialogue with the government and regulator, ultimately shaping a more balanced and sustainable future for the industry.
Dugher’s departure marks the end of an era, but his legacy of collaboration, responsible regulation, and unwavering advocacy will undoubtedly continue to shape the future of the UK’s betting and gaming sector. He leaves behind a strengthened industry, prepared to face the challenges ahead, while also maintaining his commitment to public service through his new role and continued involvement with Nottingham Forest Football Club.
